About EdgeIMS
Values
Empowering our clients to feel calm, clear and in control of their business management software. We genuinely care about the people within the businesses we serve, and their success. We strive to deliver on our promises and develop long-term relationships built on trust, loyalty and caring.
Clients
Our clients vary widely, from small to mid-sized distributors, manufacturers, retailers and service firms, to multi-national, varied corporations. Some have a simple, single application environment while others have a variety of core, custom and Third Party applications.
Service
As an Edge IMS customer you will enjoy the benefits of our expertise and quality service with confidence. We value you and the trust you’ve placed in us.
Testimonials
What others say about working with EdgeIMS:
Denise Burke through Edge IMS helped move our 9 accounting administrators, our IT consultant team, 30 departments and 636 accounts into Sage 300 seamlessly. The transitional set up, data transfer, and training which Denise provided both remotely and on site was orchestrated to fulfill our every need. Denise made it all seem easy and fun with her upbeat, considerate, kind and thorough service. The prompt customer service and ongoing support we continue to enjoy is top shelf, and we would highly recommend the services Edge IMS.
ATS Automation has been working with Denise Burke and the Edge IMS team for nearly 3 years. During this time, Denise has worked alongside the ATS team on several projects, as well as providing day-to-day support whenever required.
Denise has an exceptional combination of SAGE system experience, extensive technical skills and a very thorough business knowledge. However, her interpersonal skills really allowed Denise to work closely with ATS management, IT staff and business system users. Denise is considered our “go to” person for any SAGE work.
It was such a breath of fresh air you coming to meet with us. Thank you! I am very excited for the time saving ways the system can improve our work habits. Knowledge is power.
After going through a previous software conversion we were relieved to have such a smooth seamless conversion lead by Denise at Edge. Denise handled the whole process from start to finish with minimal effort on our end, allowing my department to carry on with their daily duties.
Wanted to say thank you again for your trek up to Brantford and the time you spent with Louise and I today. The session satisfied what we were looking to know and so much more.
Who We Are
What others say about working with EdgeIMS:
Shelly Sanderson
Director/Software Consultant
P: 519-601-3359 Ext.101
Shelley became interested in software while working for a cosmetic distributor in Mississauga. Managing inventory, fulfilling customer orders, providing meaningful reports to management, and communicating with customers using mail merge was fun!
When she moved to London she continued to be the ‘go to’ person whenever technology was the topic of discussion. In 1994, Shelley began her career in the software consulting industry focusing on accounting software and custom software development and has never looked back.
Shelley’s experience in working closely with people, to discuss what they want to achieve and deliver results, brings value to businesses. Problem solving and optimizing systems is her passion.
Denise Burke
Director/Software Consultant
P: 519-601-3359 Ext.102
With a degree in Business Administration and nearly 25 years of consulting experience, Denise loves to tackle any software problem you can throw her way. A born problem-solver, with a never give-up attitude, Denise will keep digging until she finds the best resolution possible.
She has worked in many different industries including manufacturing, retail, not-for-profit and distribution and uses software to help her clients achieve control of their business. Sage 300, Sage BusinessVision and Spire are only a few of the products in which she has expertise, not to mention various third-party add-ons.
When not solving people’s software challenges Denise enjoys tapping into her creative side as well as running and staying active (she has completed over 15 races). Her coolest adventure to date has been sitting on top of a flat top temple in Guatemala for the first sunrise of the new Mayan Calendar in 2012.
Robert Hicks
Consultant
P: 519-601-3359 Ext. 105
Robert has been working with Edge since 2020 with a focus on providing support to Spire clients. With an MBA specializing in finance and previous employment with 3M and the City of London, Rob brings a suite of technical and operational skills to his consulting.
In his down-time Rob loves to spend time with his wife and two children, experiment with new culinary creations, and gardening. His coolest adventure to date has been backpacking through Japan and China while living abroad for 4 years.
Lenore Burke
Administration and Marketing Coordinator
P: 519-601-3359 Ext. 106
Lenore has been part of the Edge team since 2014 having previously worked in the field of Natural Resource Management. With an MA and strong organizational skills Lenore loves to be part of Edge’s internal efficiency and success.
A mom of two little ones, Lenore enjoys getting outside with her family, taking on DIY projects, traveling again some day and getting all the laundry done (although it never happens!). Her coolest adventure to date has been scuba diving the Great Blue Hole and Turneffe Atoll while living in Belize.